I have been tasked with writing a policy for the file server in my section. What is the best format to use? What topics should be addressed so that the users will have a full understanding of how to optimize space?

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I think the best place to start would be to see if your organization has formal policies for other aspects of its systems. If it does, then you should probably try to follow that format and style. For storage you need to include sections that include: What objects are permitted and what is prohibited (MP3 files, for example), how much space a person is entitled to use, what your standards are for archiving and backup; etc. I would also include things like, where to go for help, tips to help users do what you want, etc.

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This was first published in May 2002

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