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Defining your storage management process

Are there any 'process and procedure' templates in place for those companies that do not have a dedicated Storage Dept? We will be sharing a new SAN across Unix, NT/Wintel and eventually Novell. How do we divide up responsibilites and create a policy?

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One could write a book on this issue. The short answer is that there is no real template you can use -- it varies based on each site. The way I have seen other enterprises handle this is by assigning responsibility for the SAN to a specific OS/System administrator group (either UNIX or Windows). Generally, server connectivity and volume management might be handled by specific OS administrators, and the administrative group in charge of the SAN handles SAN operations from the HBAs through the storage arrays themselves.

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This was first published in October 2003

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