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Contact vendor for error message troubleshooting

On my NT server I keep getting repeated failed backups. I am using Seagate's Backup Exec and my errors vary. Sometimes it is "The semaphore timeout period has expired" or "Data error (cyclic redundancy check)" and it usually occurs on the C: drive. I've cleaned my tape drive and the backup tapes that I use are fairly new. They are only about three months old. Could you please advise what you think may be the problem?

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These types of runtime problems are difficult to troubleshoot from my vantage point. I haven't seen those particular messages before. I would recommend you contact Veritas for support.

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This was first published in January 2003

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