I was wondering whether you or someone on your staff has a formal list of what are the most common tasks that a storage administrator completes to get his or her job done and which are the most time consuming? Also, I am trying to determine if there is any third-party market research available, which focuses on the IT needs of storage administrators.
Thanks in advance for your help?
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Common tasks for a storage administrator.
Note:
1. Storage = disk, tape, SAN, and storage software
2. Percentage after each task is approximatley timed
1. Manage current storage environment (20%)
- Resolve any storage shortages
- Alert and resolve any performance issues and notify end-users
- Insure that data is available to all applications
2. Application support (20%)
- Work with application developers to determine storage requirements
- Work with existing programmers, DBAs to optimize storage
3. Backup (15%)
- Maintain proper backup schedule
- Restore and recover data as requested
- Facilitate off-site storage of tape
4. Monitor current storage environment (15%)
- Usage
- Performance
- Availability
- Reporting on status
5. Capacity planning (10%)
- Forecast storage growth
- Determine allocation of different storage types
6. Evaluations (10%)
- Provide input from vendor proposals
- Due diligence on new software
- Drive vendor testing
7. New installs (10%)
- Responsible for planning and execution of the storage installation
- Perform any host-level tasks need to access new storage
For third-party input, check with Gartner, IDC, Enterprise Storage Group or the Evaluator Group.
Hope this helps.
Jim
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This was first published in March 2002
Storage Management Strategies for the CIO

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