1. Virtualization will gain wider acceptance, with the best products rising to the top and harnessing disparate environments (vendors). Enables the unified management of different storage vendor platforms -- extending the value of the technology already in place.
2. Disaster recovery over IP will gain momentum as an effective low cost way to ensure DR. This makes possible the utilization of expensive brand name storage at primary data centers and lower cost fault tolerant commodity storage at remote replication sites.
3. CRM and SRM will become more critical for business decision making, ideally, informed decisions will be based on information consolidated from multiple sources -- from finance to shipping and receiving (all departments) as well as information from the public sources such as news releases, press information, etc.
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This was first published in December 2002